At Mel Sells Island Life (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or interact with our services.

By using the Site, submitting information, or communicating with us, you agree to the collection and use of information in accordance with this Privacy Policy.

Your use of the Site is also governed by our Terms of Service.

1. Information We Collect

We may collect personal information and technical information when you interact with our Site.

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you fill out forms, request information, subscribe to updates, or contact us. This may include your name, email address, phone number, mailing address, and details related to your real estate interests or inquiries.

SMS Opt In Information

If you provide your phone number through our website or forms, you may opt in to receive SMS text communications from Mel Sells Island Life. These communications may include responses to inquiries, appointment confirmations, follow up messages, customer service communications, and real estate related updates.

Automatically Collected Information

When you visit the Site, we may automatically collect certain technical information including your IP address, browser type, device information, pages viewed, time and date of visits, referring websites, and other analytical data used to improve the functionality and performance of our Site.

2. How We Use Your Information

We use the information we collect for several purposes including responding to inquiries, providing real estate services and property information, scheduling appointments or consultations, improving the functionality and content of our website, personalizing your experience on the Site, sending newsletters or marketing communications when you have opted in, sending SMS communications when you have provided consent, and complying with legal or regulatory obligations.

3. SMS Communications and Opt Out

If you provide your mobile phone number and consent to receive SMS messages, you may receive text messages related to your inquiry, property interests, appointment reminders, customer service communications, and real estate updates.

Message frequency may vary depending on your interactions with us.

Standard message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, you may reply HELP or contact us directly.

Mobile carriers are not liable for delayed or undelivered messages.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third party service providers who perform services on our behalf, such as website hosting providers, marketing platforms, customer relationship management systems, analytics services, and communication platforms.

These service providers are only given access to information necessary to perform their services.

We may also disclose information if required by law, to comply with legal obligations, to protect our rights, or to respond to lawful requests by public authorities.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our Site may use cookies, tracking pixels, and similar technologies to improve the user experience and understand how visitors interact with the Site.

These technologies may collect information such as pages visited, time spent on pages, links clicked, and general browsing behavior.

Cookies may also be used for analytics, marketing optimization, and website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionality of the Site.

6. Data Security and Handling

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

You have certain rights regarding your personal information depending on applicable laws. These rights may include the ability to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data where permitted by law, and opt out of marketing communications.

You may unsubscribe from email communications at any time by clicking the unsubscribe link in an email or by contacting us directly.

You may opt out of SMS communications at any time by replying STOP to any text message.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors.

Any updates will be posted on this page with a revised effective date. Your continued use of the Site after updates are posted constitutes acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

[email protected]